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Business Culture - General
Greeting
In greeting, Vietnamese executives will probably initiate a handshake
since a Western handshake is widely acceptable. Since Vietnamese
women don't usually shake hands, unless she holds a senior position or
offers her hand first, nodding your head is adequate.
Name
Vietnamese names start with the family name first and given name
last. Common family names are TRAN, LE, NGUYEN. Put Mr.,
Miss, or professional titles such as Doctor before the given name. Thus
a colleague named NGUYEN van Minh would be addressed as Mr.
Minh or Dr. Minh, if he is a doctor.
Vietnamese women retain their maiden names after marriage. If the
woman is married, she is usually addressed as "Mrs." plus her husband's
given name.
Business Card
Vietnamese business people like to exchanging business cards early in
the meeting. Though it is not required to have your card in both English
and Vietnamese, it is an advantage for you if the other side of your card
is in Vietnamese.
Business Dress
Appearance is very important in Vietnam. Conservative dress is
appropriate at all times. Gray or dark blue suits, and white or light blue
shirts are appropriate.
Women are expected to dress conservatively and modestly, and should
not wear expensive jewelry, flamboyant accessories, or revealing
clothing.
Communications
English is considered the business language in Vietnam. It is best,
however, to speak slowly and clearly, and try to avoid slang.
When speaking, you should pay attention to your host's facial
expression because it may signify that he may not understand you.
During the conversation, your host may not want to interrupt you to let
you know that he did not understand you. When in doubt, ask politely.
There would not be any offense if you carry yourself in a polite
manner. After all, for a business meeting to be effective, your host and
you need to have a clear understanding from each other.
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